Last updated 21st February 2025

Terms and Conditions

Webinar T&Cs

Click here to view all webinars. 

  1. In these Terms and Conditions, ‘the Company’ refers to Govconnect Ltd, and ‘the Client’ refers to the individual, firm, company, or organisation booking a place for a webinar. Persons completing the delegate registration shall be deemed to have authority to do so on behalf of the person, firm, company, or organisation they represent.
  2. A contract with the Company is confirmed when the Client completes the online registration, confirms acceptance via email, or submits payment(if applicable).
  3. Webinar access details, including links and login credentials, will be provided to delegates prior to the event. These details are confidential and must not be shared.
  4. The Company reserves the right to modify the webinar programme, change speakers, or cancel the webinar without prior notice.
  5. Bookings are not transferable to other individuals unless agreed in writing by the Company before the webinar date. Unauthorised transfers may result in additional charges or not being able to access the webinar in real-time.
  6. The Company reserves the right to refuse access or remove a delegate from the webinar if necessary.
  7. Delegates must not record, reproduce, or distribute webinar content unless they have prior written permission from the Company.
  8. The Company is not responsible for any technical issues, connectivity problems, or other disruptions affecting a delegate’s ability to participate in the webinar.
  9. Data Protection: The Company may contact delegates with details of future programmes and services and may share delegate details with relevant third parties (In this case the main partner for the webinar who will be sponsoring fully-funded bursary places for the delegates). Clients can opt out by selecting the appropriate option on the registration form.
  10. If any part of the terms and conditions is found to be invalid or legally unenforceable, the rest of the terms will still apply and remain in effect. Contracts between the Client and the Company are governed by English law, and both parties submit to the exclusive jurisdiction of the English courts.
  11. Govconnect reserves the right to record, film, or photograph the webinar for post-event purposes.

Click here to view Demio Terms & Conditions : https://www.demio.com/registration-terms-and-conditions

1 Definitions

1.1 In these Terms and Conditions the following words shall have the following meanings “The Client means the person firm body corporate or other entity stated on the Order (which expression shall include any principal on whose behalf it is signed irrespective of whether the agent has authority to do sol: “the Company means Gov Connect Ltd or its assignees; the Event’ means an event or exhibition organised and conducted by the Company on the Event Date; “the Event Date” means the date of the Event as set out on the Order the Order” means the client order form attached, “Sponsorship’ means sponsorship of the Event by the Client for the purpose of promoting the Client and or its products or services: “Sponsorship Package means any combination of Advertisements or Sponsorship on any one occasion as set out on the Order “Title” means the name of Event as detailed in the Order

1.2 The agreement shall be formed when the Company accepts the Order by either signing the Order or confirms acceptance by email and will be made on these Terms and Conditions.

1.3 The Company and the Client acknowledge that these Terms and Conditions have been given due consideration and that they are considered reasonable and fair to both parties

1.4 The Company reserves the right to revise these Terms and Conditions from time to time

2 Payment

2.1 The fee payable by the Client shall be in accordance with the Company’s published price list or as agreed on the Order. On acceptance of the Order the Company will invoice the Client in full and the Client will pay the invoice in full within 14 days of the date thereof. If the Client fails to pay the invoice in full on the due date the Company is under no obligation to provide the Sponsorship Package to the client.

2.2 All payments to the Company shall be made without any set off, deduction withholding or counterclaim and all fees are exclusive of Value Added Tax which shall be payable by the Client

2.3 The Company reserves the right to change interest on overdue accounts at eight percent above the base lending rate in force at the time the account becomes overdue.

2.4 The Client is liable for all collection and litigation costs and fees if the Company instructs a third party or litigation to collect for non-payment of the fees.

2.5 The Client shall have a cooling off period of 7 days after acceptance of the Order during which the Client has the right to cancel the Order Notice must be given in writing by the Client to the Company using Recorded Delivery Post. If notice is not received by the Company until after the 7 day period has expired or not at all then the Order is binding on the Client and payment is due in full. 2.6 Where a purchase order is required for payment, this must sent to accounts@govconnect.co uk within 7 days of booking

3 Rights

3.1 Provided the client complies with these Terms and Conditions, the Company shall use all reasonable endeavours to supply the Sponsorship Package.

3.2 The Company grants to the Client the right to use the Title in all press and promotional usage undertaken by the Client in relation to the Event The Company will use all reasonable endeavours to ensure that third parties describe the Event using the Title, in addition to the right for the Client to use the Title in connection with its promotion of its sponsorship of the Event, the Company shall also grant the Client the right to describe itself as “title sponsor of the appropriate sponsorship category detailed in the Order

3.3 After the cooling off period referred to in clause 2.5 has elapsed the Client wil supply the Company with 100 words and logo and the Company will provide branding featuring the Client’s name and or logo on the official Event website in accordance with the agreed Sponsorship Package.

3.4 Where applicable a hyperlink to the Clients website from the Company’s official Event website will be provided but will have to be installed by the Client on their own website

3.5 The Client will receive up to 3 delegate tickets allocated at the Company’s absolute discretion and provided at no extra cost) for the Event valid on the Event Date

3.6 The Company will refer to the Event using the title and it will use all reasonable commercial endeavours within budgetary constraints to ensure the maximum promotional coverage of the event. 

4 Warranties Each Party Warrants and undertakes to the other that:

4.1 It is dully authorised to enter into this Agreement and capable with its obligations under this Agreement.

4.2 Should any term of this Agreement be considered void or voidable under applicable law, the said term shall be severed or amended in such a manner as to render the remainder of this Agreement valid or enforceable, unless the whole commercial object its thereby frustrated

4.3 Each party shall bear its own costs incurred in relation to this proposed transaction whether or not it proceeds.

5 Terminations

5.1 The Company may terminate this immediately on giving written notice to the Client Using the contact details provided in Part 1 of the Order :

5.1.1 The Client fails to make a payment or the Client in the opinion of the Company is in material breach of any terms of this Agreement.

5.1.2 The Client makes an agreement with its creditors, cannot pay its debts as therefore is declared insolvent, or an administrator or receiver is appointed in any such case the Company shall be entitled to charge the Client any costs or expenses incurred by the Company.

5.2 The Company is relieved of all its obligations if any act is outside the Company’s control which means the company is unable to hold the Event such as but without limitation: acts of god, danger of war, fire or severe disturbances affecting the organisation, venue or its suppliers.

5.2.1 The Company reserves the right to change the date of an event with reasonable cause and will notify the Client at the earliest available opportunity should this occur.

5.3.1 All paid for conference tickets are non-refundable, but may, at the Company’s discretion, be transferable to other Gov Connect events.

6 Acknowledgements The Client acknowledges that

6.1 lts rights under this Agreement are non-exclusive and that the Company may offer sponsorship rights to third parties as described in clause

6.2 below and/or in categories which do not compete with the products and to companies who do not offer products in competition with the products

6.2 The Company is the Event owner and unless expressly stated to the contrary in part 3 of the Order shall be entitled to appoint any number of ‘main’ or ‘master class’ sponsors for the Event

6.3 Every Order shall be subject to these Terms & Conditions to the exclusion of any other terms but not limited to any terms contained in any earlier set of terms & conditions issued by the Company or any form of Order or any other documentation issued by the Client

6.4 The Company owns and/or controls the event and all existing and future intellectual property rights attaching to the Event including without limitation copyright, registered and unregistered trademark and design rights and the accompanying goodwill there to the property rights and agrees that the Client has no right title or interest thereto save as licensed hereunder,

6.5 Except in the case of death or personal injury, the Company’s liability under this Agreement is limited to the amount of the fee. In addition, the Company is not liable for any indirect or consequential loss, any economic loss, or damage to goodwill suffered by the client and arising out of any breach by the company of any term of this Agreement any negligence or otherwise

6.6 The Client shall not use or permit the use of the Propriety Rights or any of the rights and licences granted herein in a manner, which in the reasonable opinion of the Company is or might be prejudicial or defamatory to the image of the Event owned or managed by the Company

6.7 The Client shall notify the company of any suspected infringement of the Proprietary Rights, but to take no steps or action whatsoever in relation to such suspected infringement unless requested to do so by the Company,

6.8 The Client shall not make or cause to be made or issued any announcement to the press or media regarding the Order or the Event or the Clients appointment as main’ or master class sponsors detailed in part of the order) except in the form approved of by the Company

6.9 It is hereby agreed that the Company shall not be liable for the nonappearance of any Advertisements in any publications or any agreed position on any websites nor can the Company guarantee the attendance ratios at any Event

6.10 The Client wants that any description relating to its products or services in the Advertisements is accurate is not legal or defamatory and will at all times comply with any applicable advertising standards guidelines or regulations.

7 Miscellaneous

7.1 This contract is subject to and governed by the laws of England and Wales and the client and the company shall submit to the jurisdiction of the English Courts

7.2 The Client gives consent to The Company to carry out a credit search on the partners and directors of the organisation now or at a future date. The credit search will be recorded by the agency and may be disclosed to subsequent enquirers.

7.3 The Client acknowledges that it must at time maintain public liability insurance for a reasonable sum as against any losses arising out of any of its products causing damage at an Event.

7.4 In the event of any speaker being unable to attend the conference for any reason, the organisers will endeavour to find a substitute of similar standing.

7.5 Each client is required to provide work session choices for their delegate by the dates given by email requests failure to do this may result in disappointment as sessions quickly

7.6 Govconnect reserves the right to film, record or photograph any of the speakers at an event for post event purposes. Delegates are advised that this may result in incidental inclusion of delegates within any recording or photographs

Conference T&Cs

Click here to view all conferences. 

1. Definitions
 
In these terms and conditions:
 
“Govconnect” or “the Company” refers to Govconnect Ltd.
 
“Delegate” or “the Client” refers to the individual, company, or organisation placing a booking as an attendee.
 
“Event” refers to the Govconnect conference or seminar booked by the Client.
 
2. Contract Formation
 
A contract is formed when the Client books their place for the conference either by sending an email confirmation, or booking online via the registration page.
 
3. Payment Terms – for non-NHS Personnel
 
An invoice will be issued upon booking.
 
Payment is due within 14 days of the invoice date or immediately if booked within four weeks of the event.
 
International clients must pay in full at the time of booking.
 
4. Cancellations & Refunds
 
Tickets are non-refundable unless the event is cancelled by Govconnect. In this case, a full refund will be issued. A full refund is not applicable if the event is postponed.
 
If a delegate holds a funded place, they must cancel at least 21 days before the event. Failure to do so will result in a catering fee of £100.00 for non-attendance.
 
5. Non-Payment
 
The Client is liable for all collection and legal costs incurred due to non-payment.
 
6. Delegate Provisions
 

Refreshments are provided at designated times.

Accessibility requirements (e.g., wheelchair access) must be requested at least 14 days before the event.

 
7. Programme Changes & Event Cancellation
 
Govconnect reserves the right to alter the event programme or cancel / postpone an event without prior notice.
 
8. Ticket Transfers & Substitutions
 
Ticket transfers to another event are at Govconnect’s discretion.
 
Name changes for delegates are permitted only with written approval via e-mail before the event. Failure to notify Govconnect may result in charges for both delegates.
 
9. Event Admission & Conduct
 
Delegates must collect their badges at registration on the event day.
 
Govconnect reserves the right to refuse entry or remove any delegate from the venue.
 
Security searches may be conducted for safety reasons.
 
Unauthorised trading at the venue is not allowed.
 
10. Photography & Recording
 
Filming, photography, and recording for commercial purposes are prohibited unless Govconnect grants prior written consent.
 
Govconnect may record or photograph speakers and sessions, and delegates may be included in these recordings.
 
11. Liability
 
Govconnect is not responsible for any loss, injury, or damage unless caused by its negligence.
 
12. Data Protection
 
Govconnect and conference sponsors may contact delegates with information about future events and services.
 
If the Client does not wish to receive such communications, they must opt out when booking.
 
13. Legal Jurisdiction
 
These terms are governed by English law.
 
Any disputes shall be subject to the exclusive jurisdiction of the English courts.
 
14. Disputes & Credit Checks
 

Invoice disputes must be raised in writing within 10 working days of the invoice date.

 

By booking an event with Govconnect, the Client acknowledges and accepts these terms and conditions.

1 Definitions

1.1 In these Terms and Conditions the following words shall have the following meanings “The Client means the person firm body corporate or other entity stated on the Order (which expression shall include any principal on whose behalf it is signed irrespective of whether the agent has authority to do sol: “the Company means Gov Connect Ltd or its assignees; the Event’ means an event or exhibition organised and conducted by the Company on the Event Date; “the Event Date” means the date of the Event as set out on the Order the Order” means the client order form attached, “Sponsorship’ means sponsorship of the Event by the Client for the purpose of promoting the Client and or its products or services: “Sponsorship Package means any combination of Advertisements or Sponsorship on any one occasion as set out on the Order “Title” means the name of Event as detailed in the Order

1.2 The agreement shall be formed when the Company accepts the Order by either signing the Order or confirms acceptance by email and will be made on these Terms and Conditions.

1.3 The Company and the Client acknowledge that these Terms and Conditions have been given due consideration and that they are considered reasonable and fair to both parties

1.4 The Company reserves the right to revise these Terms and Conditions from time to time

2 Payment

2.1 The fee payable by the Client shall be in accordance with the Company’s published price list or as agreed on the Order. On acceptance of the Order the Company will invoice the Client in full and the Client will pay the invoice in full within 14 days of the date thereof. If the Client fails to pay the invoice in full on the due date the Company is under no obligation to provide the Sponsorship Package to the client.

2.2 All payments to the Company shall be made without any set off, deduction withholding or counterclaim and all fees are exclusive of Value Added Tax which shall be payable by the Client

2.3 The Company reserves the right to change interest on overdue accounts at eight percent above the base lending rate in force at the time the account becomes overdue.

2.4 The Client is liable for all collection and litigation costs and fees if the Company instructs a third party or litigation to collect for non-payment of the fees.

2.5 The Client shall have a cooling off period of 7 days after acceptance of the Order during which the Client has the right to cancel the Order Notice must be given in writing by the Client to the Company using Recorded Delivery Post. If notice is not received by the Company until after the 7 day period has expired or not at all then the Order is binding on the Client and payment is due in full. 2.6 Where a purchase order is required for payment, this must sent to accounts@govconnect.co uk within 7 days of booking

3 Rights

3.1 Provided the client complies with these Terms and Conditions, the Company shall use all reasonable endeavours to supply the Sponsorship Package.

3.2 The Company grants to the Client the right to use the Title in all press and promotional usage undertaken by the Client in relation to the Event The Company will use all reasonable endeavours to ensure that third parties describe the Event using the Title, in addition to the right for the Client to use the Title in connection with its promotion of its sponsorship of the Event, the Company shall also grant the Client the right to describe itself as “title sponsor of the appropriate sponsorship category detailed in the Order

3.3 After the cooling off period referred to in clause 2.5 has elapsed the Client wil supply the Company with 100 words and logo and the Company will provide branding featuring the Client’s name and or logo on the official Event website in accordance with the agreed Sponsorship Package.

3.4 Where applicable a hyperlink to the Clients website from the Company’s official Event website will be provided but will have to be installed by the Client on their own website

3.5 The Client will receive up to 3 delegate tickets allocated at the Company’s absolute discretion and provided at no extra cost) for the Event valid on the Event Date

3.6 The Company will refer to the Event using the title and it will use all reasonable commercial endeavours within budgetary constraints to ensure the maximum promotional coverage of the event. 

4 Warranties Each Party Warrants and undertakes to the other that:

4.1 It is dully authorised to enter into this Agreement and capable with its obligations under this Agreement.

4.2 Should any term of this Agreement be considered void or voidable under applicable law, the said term shall be severed or amended in such a manner as to render the remainder of this Agreement valid or enforceable, unless the whole commercial object its thereby frustrated

4.3 Each party shall bear its own costs incurred in relation to this proposed transaction whether or not it proceeds.

5 Terminations

5.1 The Company may terminate this immediately on giving written notice to the Client Using the contact details provided in Part 1 of the Order :

5.1.1 The Client fails to make a payment or the Client in the opinion of the Company is in material breach of any terms of this Agreement.

5.1.2 The Client makes an agreement with its creditors, cannot pay its debts as therefore is declared insolvent, or an administrator or receiver is appointed in any such case the Company shall be entitled to charge the Client any costs or expenses incurred by the Company.

5.2 The Company is relieved of all its obligations if any act is outside the Company’s control which means the company is unable to hold the Event such as but without limitation: acts of god, danger of war, fire or severe disturbances affecting the organisation, venue or its suppliers.

5.2.1 The Company reserves the right to change the date of an event with reasonable cause and will notify the Client at the earliest available opportunity should this occur.

5.3.1 All paid for conference tickets are non-refundable, but may, at the Company’s discretion, be transferable to other Gov Connect events.

6 Acknowledgements The Client acknowledges that

6.1 lts rights under this Agreement are non-exclusive and that the Company may offer sponsorship rights to third parties as described in clause

6.2 below and/or in categories which do not compete with the products and to companies who do not offer products in competition with the products

6.2 The Company is the Event owner and unless expressly stated to the contrary in part 3 of the Order shall be entitled to appoint any number of ‘main’ or ‘master class’ sponsors for the Event

6.3 Every Order shall be subject to these Terms & Conditions to the exclusion of any other terms but not limited to any terms contained in any earlier set of terms & conditions issued by the Company or any form of Order or any other documentation issued by the Client

6.4 The Company owns and/or controls the event and all existing and future intellectual property rights attaching to the Event including without limitation copyright, registered and unregistered trademark and design rights and the accompanying goodwill there to the property rights and agrees that the Client has no right title or interest thereto save as licensed hereunder,

6.5 Except in the case of death or personal injury, the Company’s liability under this Agreement is limited to the amount of the fee. In addition, the Company is not liable for any indirect or consequential loss, any economic loss, or damage to goodwill suffered by the client and arising out of any breach by the company of any term of this Agreement any negligence or otherwise

6.6 The Client shall not use or permit the use of the Propriety Rights or any of the rights and licences granted herein in a manner, which in the reasonable opinion of the Company is or might be prejudicial or defamatory to the image of the Event owned or managed by the Company

6.7 The Client shall notify the company of any suspected infringement of the Proprietary Rights, but to take no steps or action whatsoever in relation to such suspected infringement unless requested to do so by the Company,

6.8 The Client shall not make or cause to be made or issued any announcement to the press or media regarding the Order or the Event or the Clients appointment as main’ or master class sponsors detailed in part of the order) except in the form approved of by the Company

6.9 It is hereby agreed that the Company shall not be liable for the nonappearance of any Advertisements in any publications or any agreed position on any websites nor can the Company guarantee the attendance ratios at any Event

6.10 The Client wants that any description relating to its products or services in the Advertisements is accurate is not legal or defamatory and will at all times comply with any applicable advertising standards guidelines or regulations.

7 Miscellaneous

7.1 This contract is subject to and governed by the laws of England and Wales and the client and the company shall submit to the jurisdiction of the English Courts

7.2 The Client gives consent to The Company to carry out a credit search on the partners and directors of the organisation now or at a future date. The credit search will be recorded by the agency and may be disclosed to subsequent enquirers.

7.3 The Client acknowledges that it must at time maintain public liability insurance for a reasonable sum as against any losses arising out of any of its products causing damage at an Event.

7.4 In the event of any speaker being unable to attend the conference for any reason, the organisers will endeavour to find a substitute of similar standing.

7.5 Each client is required to provide work session choices for their delegate by the dates given by email requests failure to do this may result in disappointment as sessions quickly

7.6 Govconnect reserves the right to film, record or photograph any of the speakers at an event for post event purposes. Delegates are advised that this may result in incidental inclusion of delegates within any recording or photographs

 

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